Reset my Penn O365 Password (email, Outlook)
Gary Gehman, Uncategorized

You can reset your Penn O365 password (for Outlook email) by going to:
and logging in with your Pennkey and Pennkey password.

Penn Guardian
Zachary Reese, Uncategorized

Penn Guardian is a free app that is available to all Penn community members. It was developed by the University’s safety partner Rave Guardian, a service utilized on college campuses across the country.

Registering is easy- search “Rave Guardian” in the App Store for iOS devices or Google Play for Android devices. You will be prompted to enter your name, phone number, and Penn email address, which provides access to the University’s customized interface.

Calls from a registered phone will allow Penn Police to determine your cell phone’s GPS location, which can decrease response time. This information will only be available to Penn Police if you call the PennComm Communications Center (PennComm) directly, either through the app or at 215-573-3333.

The app also allows users to create a Smart911 profile, in which medical conditions, medications, allergies, and disabilities can be included. This information can also be viewed at other Smart911-enabled emergency response centers across the country should you need to call them.

If a call is made to PennComm, and you are unable to speak—perhaps because of an allergic reaction—a call taker will send a text message to your phone. You can then communicate directly via text.

The app includes other features, such as a safety timer, and provides a confidential way to submit a tip to Penn Police—with a photo, if necessary—through a text message.

How to change your PennKey password
Alex White, Uncategorized
  1. Go to
  2. Click “Log in” on the top right-hand side of the page.
  3. Click “Change My Password” on the login screen.
  4. Follow the instructions listed on the password change screen and click “Save new password”.
  5. Your PennKey password should be changed. You can click on “Test my PennKey” to verify that it works.

How to find UPenn vendor information
Zachary Reese, Uncategorized
  1. Visit
  2. Click on “Purchasing Services” in the right hand “Business Services” menu in the “Penn Resources” column.
  3. Click on the big “Supplier Search” button on left hand side

From there you can search by keyword, vendor name, etc.

One terminology note: “approved” just means they’re in the system. “Contract” is better and means Penn has some kind of special deal with them, and therefore we aren’t required get other bids for purchases over $5K.

How To Connect to Wifi on Campus
APPC Support, Uncategorized

Your Penn Key gives you access to UPenn wifi all over campus.

Start by selecting the AirPennNet_Help network. It will connect without authentication, but only allow you to visit one web page.

Load a browser and that one page will load. It will offer you to download to your device (laptop, phone, etc.) a secure wifi app. Download and install the app.

Once this is installed (and, if on a computer, you tell your browser to stop blocking it), you will get a UPenn Penn Key login screen. You can enter your penn key and password there. Once done, it will automatically switch you to the AirPennNet network and your device will be permanently registered.