How to find help


If you have an issue with your workspace or the building

Send an email to support@appc.upenn.edu and Karen Riley, APPC’s building manager, will take care of it.

Questions about expenses, pay, retirement, or anything financial

Monica Czuczman Monica.Czuczman@appc.upenn.edu or Lena Buford lena.buford@appc.upenn.edu in the business office can help you.

Support for the telephone thing sitting on your desk

Email support@appc.upenn.edu to open a ticket

Problems with email

Uh, email support@appc.upenn.edu if you can. If something catastrophic has happened and you can’t access email, see Ellen Iwamoto in Room 307.

Need a new Penn Card

???

If in doubt, open a support ticket by emailing support@appc.upenn.edu

Curious how the support email works?

Check this out: https://www.appc.fyi/resource/the-best-way-to-open-a-ticket/