Penn Wellness Resources and Latest Penn Updates on COVID-19

The latest updates from Penn regarding coronavirus information and resources can be found here.

  1. Employee Assistance Program (EAP):

 Penn’s EAP provides eligible faculty and staff and their families (spouse, dependent children, parents, and parents-in-law access to free, confidential, 24/7 counseling and referral services for personal and professional life issues from any location. EAP services are available by phone, email, webchat, video, and through face-to-face sessions.

 Phone: 1-866-799-2329

2.      Telemedicine OnDemand:   In an effort to reduce potential exposure, the CDC is recommending the use of  Telemedicine  services. Penn faculty and staff may access Penn Medicine’s Virtual  Care Telemedicine Practice 24/7/365.

This service is open to the public, to any patient with any insurance plan, with fee waivers for Penn faculty and staff provided by Penn Medicine’s COVID-19 community health initiative. Patients 14 years and older who are located in PA, NJ, DE, MD are eligible for care. The practice is staffed by full-time CRNPs and provides medical advice, short-term care prescriptions, and scheduling collaboration with Penn Medicine primary care teams.

Phone: 215-615-2222


3.      CVS/Caremark:

Maintenance Medications: refill long-term maintenance medications with a 90-day supply or up to your plan’s maximum quantity. Contact your pharmacist to learn how to obtain a 90 day supply, if desired. Under Penn plans you may obtain a 90-day prescription refill benefit for maintenance medications and the option of home delivery from CVS Caremark Mail Service pharmacy or from a local CVS store.

 Relaxing Refill Restrictions: CVS Caremark is waiving early refill limits on 30-day prescriptions for maintenance medications at any in-network pharmacy. Relaxing refill-too-soon limitations allows members to fill maintenance medication prescriptions ahead of their normal schedule to ensure an adequate supply of medication is on hand.

Free Home Delivery from CVS Pharmacy: beginning immediately, CVS Pharmacy will waive charges for home delivery of all prescription medications. This is a convenient option to avoid coming to the pharmacy for refills or new prescriptions. This includes mail order and home delivery via your local CVS pharmacy.