- Go to outlook.com/upenn.edu.
- Log in with your pennkey@upenn.edu and use the password you set for your email.
- Click on your name in the top right corner of the screen.
- Click “Open another mailbox” in the menu that opens up.
- Type in the desired mailbox address in the window that opens.
- Click “Open”.
Help Desk
- Go to www.upenn.edu/u@penn.
- Click “Log in” on the top right-hand side of the page.
- Click “Change My Password” on the login screen.
- Follow the instructions listed on the password change screen and click “Save new password”.
- Your PennKey password should be changed. You can click on “Test my PennKey” to verify that it works.
- Open Windows Store.
- Click on the account icon.
- Choose “Add work or school account”.
- Use the login info provided in the email that was sent to you (make sure to click “skip for now” when it asks to store login information).
- Click “The Trustees of the University of Pennsylvania”.
- Search for Windows DVD Player.
- Click “install”.
Enjoy!
Use the following steps for login issues with Office 365 (either with Outlook 2016 for Mac or registering Office 2016 for Mac with Office365).
1. Make sure you quit Outlook and other Office apps. Go to KeyChain Access
2. Search “Exchange” under Login –> All Items and delete everything
3. Search “Office” and delete everything
4. Search “ADAL” and delete everything
5. Launch Outlook
In Gmail:
- Go to Settings.
- Got to Accounts and Import.
- On the Send mail as: row, click Add another email address you own
- In the pop-up window, add your @appc.upenn.edu email address, and click Next Step
- Change SMTP Server to outlook.office365.com
- For Username, enter your entire @appc.upenn.edu email address
- Enter your email password used to access appc.upenn.edu email
- Click Add Account
- Google will send a verification code to your @appc.upenn.edu email address. Type that code to finish.
To delete the directory tree starting at c:\subdir\more\offending_dir:
The total step-by-step-process is as simple as this:
cd c:\subdir\more to cd into its parent directory.
mkdir empty to create an empty directory.
robocopy empty offending_dir /mir to mirror the empty directory into the offending one.
After some waiting you’re done! Finish it up with:
rmdir offending_dir to get rid of the now empty offending directory and
rmdir empty to get rid of your intermediate empty directory.
Windows
Step 1 – Search for Notepad, then right-click on Notepad in the search results list, and choose Run as administrator. If you’re using Windows 10, a shortcut to Notepad is in the Start Menu.
Step 2 – Once NotePad is open, Go to File -> Open… and copy/paste the following file path:
c:\windows\system32\drivers\etc\hosts
Click open to start editing the hosts file.
Step 3 – Make your desired additions or alterations. Most likely you’ll be pasting something at the bottom of the document.
Tip: Adding a hashtag to the start of a line will disable it. For example, the line
# 128.91.58.195 origin.factcheck.org
won’t have any effect, but it will retain the host assignment for later use.
Step 4 – Go to File -> Save to commit the change that we just made.
macOS
Step 1 – Go to and Open Terminal either by searching for it or by locating it under the Applications folder
Step 2 – Once Terminal is open, copy/paste or type the following command:
sudo nano /etc/hosts
and press enter to execute the command. You’ll be prompted to enter your password to proceed.
Tip: Not seeing anything when you type your password? Don’t panic! That’s intentional. When entering your password through terminal the text is invisible for security purposes.
Step 3 – Make your desired additions or alterations. Most likely you’ll be pasting something at the bottom of the document.
Tip: Adding a hashtag to the start of a line will disable it. For example, the line
# 128.91.58.195 origin.factcheck.org
won’t have any effect, but it will retain the host assignment for later use.
Step 4 – Press ^X (hold the control key and press the X key) to save and exit. You’ll see a prompt at the bottom of the text editor asking you to confirm your changes (press the Y key) as well as the file to save to (just press Enter). You can now safely quit Terminal.
If you are attempting to connect from off our network, please connect to the VPN first. Make sure wireless is turned off and ethernet is the main network connection.
Click on System Preferences and choose Networking.
Click on the Ethernet Adapter on the left to view the IP Address.
In the Menu Bar, click Go then Connect to server.
Type in vnc://your ip address. (This should be in the form of 10.30.8.xx)
Enter your credentials in the next window. Click Connect.
The screen share will open in a new window.
Open Outlook App.
Tap Settings in the bottom right.
Tap Signature.
Tap the Per Account Signature slider to disable. Tap the text in the Signature section to delete the default and add you desired signature. If you do not type a signature the app will restore the default. Tap the arrow in the upper left to return to Settings.
Open Outlook App.
Tap Settings in the upper right.
Tap Signature.
Tap the Per Account Signature slider to disable. Tap the text in the Signature section to delete the default and add you desired signature. If you do not type a signature the app will restore the default. Tap the arrow in the upper left to return to Settings.